BCG has published a report that offers a simplified set of routes for financial institutions to navigate the recent 2023 trends of Artificial Intelligence and Generative AI (Gen AI). To …
A new banking App that Nudges you
HSBC are the first bank to provide an app that combines ‘nudge theory’ with customer data. The app alerts customers on their spending habits such as how much was spent …
Gallup blog series (2014) – The shifting landscapes for financial institutions
I revisit this 2014 blog post titled Looking Out for Customers’ Financial Well-Being Is Table Stakes for Banks and the blog series on the shifting landscapes for financial institutions. from …