Josh Lovejoy and Jess Holbrook have published a great article titled Human-Centered Machine Learning which looks at steps to stay focused on the user when designing with ML.
Some of the challenges I’m learning about and very much are discussed in the article include dealing with false positives and false negatives, algorithm labelling and co-learning and adaptation.
These points aim to help designers navigate the new terrain of designing ML-driven products. by putting the user first, iterating quickly and understanding the unique opportunities machine learning can create.
