Tim Leberecht has written an insightful article on the design for openness, ideation and the design for the loss of Control.
Openness is no longer just a nice stunt but a fundamental requirement for any business that wants to thrive in the new “pull economy.”
Because we’re increasingly dealing with “X-Problems,” as my colleague Adam Richardson reckons in his book Innovation X, we need approaches that allow us to come up with creative solutions to problems we may not even know yet.
In other words: Solutions that help define the problem. Or as Hagel, Seely Brown, and Davison put it: “If you want to find out what it is you don’t know that you don’t know, you need to hang out with other people who might already know it.”