A revisit to the interesting article (and its related links) written in June 2000, which comments on the importance of ease-of-use to close of an online sale :::
www.nytimes.com/library/tech/00/06/cyber/commerce (free registration is required)
A revisit to the interesting article (and its related links) written in June 2000, which comments on the importance of ease-of-use to close of an online sale :::
www.nytimes.com/library/tech/00/06/cyber/commerce (free registration is required)